Privacy Policy

Information We Collect

• Contact details: Name, phone number, and service address when requesting plumbing services
• Technical data: IP address, browser type, and device information for security and analytics
• Call data: Records of calls made through our dispatch line for quality and training purposes

How We Use Your Information

• To dispatch licensed plumbers to your location
• To communicate about your service request
• To improve our dispatch system and service quality
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We share your contact details only with the licensed contractor dispatched to serve you. We may disclose data when required by law.

Cookies

We may use cookies and analytics tools to understand how visitors use our website. You can control cookie settings through your browser. Disabling cookies will not affect your ability to call us.

Data Security

We use industry-standard security measures to protect your information. No internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal data. Contact us at the information below to exercise these rights.

Children

Our services are not directed at children under 13. We do not knowingly collect data from minors.

Changes to This Policy

We may update this policy periodically. Significant changes will be noted by updating the date above.

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